Thank you for shopping with Jazzychirp. We want to ensure your satisfaction with our products. Please read our shipping and return policy carefully to understand your options.

1. Returns and Exchanges:

• Unfortunately, I don’t accept returns or exchanges. If you have a problem with your order, feel free to reach out to me!

2. Shipping:

• Orders are shipped within 3-5 business days. 

3. Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us within 3 days of receiving the product at jazzychirp@gmail.com to assist you.
• We want you to LOVE your products! If your item(s) is damaged, please provide clear photos of the defective item(s) condition with your order number.

4. Late or Lost Orders:

• I genuinely empathize with any inconvenience you may experience due to a lost package. However, I want to kindly clarify that once the package leaves my possession, I no longer have control over its whereabouts or delivery process. While I wish I could assist further, unfortunately, I am not liable for lost packages once they are in the hands of the postal service or courier. I'm here to support you in any other way I can and explore alternative solutions to resolve the situation together.

5. Changes to the Return Policy: - Jazzychirp reserves the right to update or modify the return policy at any time without prior notice.

By making a purchase on Jazzychirp online store, you acknowledge and agree to our shipping and return policy.

Thank you for choosing Jazzychirp, we are grateful!